1.  Bookings
Appointment bookings can be made online or directly with Kathryn via phone, text or email.
Online sessions, events or courses must be booked online.

2.  Online Bookings
Matter of Clarity requires all online bookings to be paid in full for your treatment at the time of booking your appointment or attendance at an event or course. In the event of a missed appointment (no show) or a late cancellation/reschedule/amendment of less than 24 hours before your appointment time, will result in your payment card being charged in full.

3.  Payment Options
We accept Stripe for online payments or Card on arrival.

4.  Missed Appointment (no shows), Cancellations, Rescheduled Appointments or Amendments Working on my own means missed appointments and last minute cancellations has a huge impact on the business.   I do realise that at times it is unavoidable, however I would really appreciate you giving as much notice as possible and re-booking your appointment(s) as soon as you can. Any appointments that are missed or cancelled with less than 24 hours notice will result in your payment card being charged in full. 

5.  Late Appointments
Delays are inevitable from time to time, please let me know as soon as possible if you are going to be late.  I will try my best to offer the full treatment, however, this may not be possible if I have another client directly after your appointment and therefore may need to be shortened.  If you are late the full treatment price will be charged regardless.  

6.  Confidentiality
Matter of Clarity does not pass your personal data on to any 3rd parties.  All details are kept strictly confidential.

*  Please pay by Stripe or Card in person. Cash will be accepted if you are unable to pay by other means.

Most importantly though……..Enjoy your treatment, course or event. After all our self care is very important!

8: Matter of Clarity is Strictly Professional Treatments Only

CONTENT & THERAPY DISCLAIMER

This website is provided for your information only and is not intended to replace a consultation with a registered medical practitioner.

The contents of the site should not be considered as medical advice. If you have any doubts or concerns about your health, you should always seek advice from a medical doctor before embarking on any Complimentary Therapy.

As with all forms of therapy,  Matter of Clarity cannot guarantee any results or a ‘cure’. Every person is individual, has individual needs and requires individual treatment, any one of our treatments/sessions is not a ‘cure all’ treatment, what may work for one, may not work for another.

Matter of Clarity in any part, cannot accept responsibility for any loss, damage or injury arising from the use of this website or the content herein. Matter of Clarity can not take responsibility for any security and/or privacy breaches during remote sessions. It is the clients full responsibility to ensure a secure and private environment to ensure confidentiality.